RichardCook Posted February 17, 2017 Share Posted February 17, 2017 Hi I am having trouble contacting Bailey Aviation, the company phone sounds like it's disconnected. I did get one e mail from them but nothing since. Any ideas? thanks Richard Quote Link to comment Share on other sites More sharing options...
admin (Simon W) Posted February 17, 2017 Share Posted February 17, 2017 I think this has been the situation for quite some time. Check out some of the other posts spanning back a number of years. Sorry I cant be more helpful. Welcome to the Paramotor Club! SW Quote Link to comment Share on other sites More sharing options...
Vauxscott Posted February 17, 2017 Share Posted February 17, 2017 Ive had the same problem, I did get a few replies from the sales email address. Not helping with my own issue but offering me a new Matrix frame instead, after I said I didn't want a new frame I heard nothing back, total silence. Ive since bought a parajet and its been a breath of fresh air. A shame really as the Bailey kit is really good. Just my 2p... Scott. Quote Link to comment Share on other sites More sharing options...
aljken Posted February 17, 2017 Share Posted February 17, 2017 The Bailey website hasn't been updated since 2013 either! Quote Link to comment Share on other sites More sharing options...
cas_whitmore Posted February 17, 2017 Share Posted February 17, 2017 If it's motors parts ' couldn't you try parajet they have Bailey motor option on there web page . cas. Quote Link to comment Share on other sites More sharing options...
morgy Posted February 18, 2017 Share Posted February 18, 2017 We used to deal with bailey... We do have some parts still in stock but we have reduced our stock considerably.. Give me a call Quote Link to comment Share on other sites More sharing options...
RichardCook Posted February 21, 2017 Author Share Posted February 21, 2017 Well I am afraid I have never had good service from Bailey Aviation and nothing has changed, the engine has been very unreliable and I have had no end of hassle getting bits. Almost everything I have needed over the years I have had to source elsewhere. Quote Link to comment Share on other sites More sharing options...
GR002 Posted February 24, 2017 Share Posted February 24, 2017 I have just broke one of the exhaust silencer brackets,the band with the tee bolt and spring on the V5, nearly 40 hours from new. Has any body else had this ? Quote Link to comment Share on other sites More sharing options...
morgy Posted February 24, 2017 Share Posted February 24, 2017 Nope never had one break on all the machines we sold... Quote Link to comment Share on other sites More sharing options...
GR002 Posted February 24, 2017 Share Posted February 24, 2017 well that's good to know. I will just have to try and get new ones Quote Link to comment Share on other sites More sharing options...
morgy Posted February 25, 2017 Share Posted February 25, 2017 Have you checked your bolts are not done up too tight and have compressed the springs. This can cause failure Quote Link to comment Share on other sites More sharing options...
GR002 Posted February 25, 2017 Share Posted February 25, 2017 The springs had the specified 0.5 mm between the coils Quote Link to comment Share on other sites More sharing options...
RichardCook Posted February 26, 2017 Author Share Posted February 26, 2017 (edited) Hi I have had broken brackets on the V4 engine a couple of times, I have also had a cracked pulley casting and cracks on some metal brackets this has been due to high hours and vibration. It is a single cylinder so it will never be as smooth as a V8! Edited February 26, 2017 by RichardCook Quote Link to comment Share on other sites More sharing options...
paul_grover Posted March 8, 2017 Share Posted March 8, 2017 Going back to the initial post in this thread I thought I'd give a little shout out to Bailey, in the interests of partiality... I've had a V5s Matrix for two years and love it to pieces. Before that I had a V5 for 3 years. They are great, completely reliable machines with brilliant fuel economy on XC, which is all I do, as I'm not really interested in slalom or chucking it around, so power to weight ratio not really an issue to me. I'm 85kg and 65kg thrust is just fine. I've been following various threads on Fb and here recently and the talk of lines being dead, e-mails not being replied to, and poor service spooked me a little. Worried that the problems people were reporting might be a sign that the company was in trouble, I thought I'd order in some spares just in case (when) I have a heavy landing. Yesterday afternoon at 2pm I e-mailed Bailey Aviation with my request. They replied saying they had the parts at 4pm but by that time I was off out for the evening. So I e-mailed a confirmation of what I wanted this morning at 9.15am and Paul replied at 10. Dylan then called and my order was completed just after lunch. This, I have to say, has always been my experience. Bailey Aviation are a tiny company (there's only 3 of them so it is a little unfair to compare them to the likes of Parajet) and knowing this means I give them much greater latitude when it comes to responding to requests for parts etc. I'm sorry some people have had difficulties but I have never had anything but great service from them. Quote Link to comment Share on other sites More sharing options...
admin (Simon W) Posted March 8, 2017 Share Posted March 8, 2017 It seems to me that if you have a current machine then it's all cool... but those who are looking for support for older machines are having problems. SW 1 Quote Link to comment Share on other sites More sharing options...
morgy Posted March 8, 2017 Share Posted March 8, 2017 Is that why you Call me on a regular Basis Paul ... Quote Link to comment Share on other sites More sharing options...
cas_whitmore Posted March 8, 2017 Share Posted March 8, 2017 I've had dealings with Bailey last year ' and not a problem what's so ever . cas . Quote Link to comment Share on other sites More sharing options...
paul_grover Posted March 8, 2017 Share Posted March 8, 2017 No one can match Sussex Paramotors for service Morgy Quote Link to comment Share on other sites More sharing options...
paul2289 Posted April 6, 2017 Share Posted April 6, 2017 Given the site is down what email address is best? I used pb@baileyaviation.com last time. I have two baileys now and am selling one, unfortunately the buyer has been spooked by rumours they are going bust which is understandable. In the past I have just driven to his workshop as they never answer the phone. Quote Link to comment Share on other sites More sharing options...
admin (Simon W) Posted April 9, 2017 Share Posted April 9, 2017 I have heard the same rumours. I don't know how true they are and am not suggesting that it is. But this has been floating about as a rumour for a good few months now. SW Quote Link to comment Share on other sites More sharing options...
paul2289 Posted April 9, 2017 Share Posted April 9, 2017 I messaged Paul Bailey directly and he said there are no problems with the business other than being too busy to answer the phone! He said the website should be back online soon (looks like miss configuration to me). My previous experience is having to just turn up in person, not ideal but I have always got my issues fixed. Quote Link to comment Share on other sites More sharing options...
GR002 Posted April 10, 2017 Share Posted April 10, 2017 I have to phone a few times to get an answer but usually get an answer on second day at latest and service has been good and parts sent out immediately. In conversation the feeling I get is they are busy. I like their products, and quality is good. Quote Link to comment Share on other sites More sharing options...
admin (Simon W) Posted January 29, 2019 Share Posted January 29, 2019 From .gov site. SW Quote Link to comment Share on other sites More sharing options...
paul2289 Posted January 29, 2019 Share Posted January 29, 2019 Looks like a different company was opened 5 years ago which Paul B also owns possibly dissolving Bailey Aviation ltd to tidy things up Quote Link to comment Share on other sites More sharing options...
AndySV1K Posted January 29, 2019 Share Posted January 29, 2019 That's odd, If i search that company number on the actual .gov site it doesn't show Bailey, but a completely unrelated company.... https://beta.companieshouse.gov.uk/search?q=5138882 Quote Link to comment Share on other sites More sharing options...
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